Skip to main content
New4.3 Million Vehicles, One Race Condition: What the Ford ITRM Recall Teaches Us About Cross-Layer DebuggingRead
Back to Home

Privacy Policy

Last updated: January 2, 2026

1. Introduction

Welcome to logcat.ai ("we," "our," or "us"), a service operated by Log Operations And Genai Enterprises, Inc. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web-based Android logcat parser and analytics platform.

We respect your privacy and are committed to protecting your personal information. Please read this Privacy Policy carefully. By accessing or using logcat.ai, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

2. Information We Collect

2.1 Log Data

Our primary function is to analyze system log files that you voluntarily upload to our platform. These files may contain:

  • System diagnostic information
  • Application error messages
  • Device information (device model, OS version)
  • Any other information contained in the log files you upload

2.2 Information That May Be Present in Logs

We do not intentionally collect personal information beyond what may already be present in your uploaded log files. Please note that log files may sometimes contain:

  • User identifiers
  • IP addresses
  • Location data
  • Activity timestamps
  • Other potentially identifying information

We recommend that you review and, if necessary, redact or remove sensitive information from log files before uploading them to our service.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To analyze and parse your log files
  • To provide insights and analytics about the uploaded logs
  • To improve our services and user experience

4. Sharing Your Information

4.1 Service Providers

We use third-party artificial intelligence and machine learning services to process and analyze your uploaded log files. Your log data will be shared with these service providers solely for the purpose of analysis. Any third-party processing is conducted under appropriate data protection agreements.

4.2 Other Disclosures

We will not sell, rent, or share your information with third parties except as described in this Privacy Policy. We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Retention

We retain your uploaded log files and analysis results for 90 days after upload. After this period, the data will be permanently deleted from our active systems. Backup copies may remain for up to an additional 30 days before being permanently deleted.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of data in transit using HTTPS
  • Encryption of data at rest
  • Access controls and authentication mechanisms
  • Regular security assessments and reviews

We implement robust security measures to protect your data, including encryption, access controls, and regular security reviews. We are committed to maintaining the highest standards of data protection in line with industry best practices.

7. Your Rights and Choices

7.1 Account Deletion

You may request deletion of your account and associated data by contacting us at legal@logcat.ai. Upon receiving your request, we will delete your data from our active systems within 30 days.

7.2 Data Access and Correction

You may request access to the data we have collected about you or request corrections to inaccurate data by contacting us at legal@logcat.ai.

8. Cookies and Tracking Technologies

Our website does not use cookies or similar tracking technologies.

9. Geographic Limitations

9.1 European Union Residents

Our service is not currently GDPR compliant. By signing up for and using logcat.ai, you acknowledge that the service does not meet GDPR requirements and you agree to use the service under these terms. If you are an EU resident, you accept that your data may not receive GDPR-level protections.

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us at legal@logcat.ai

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

legal@logcat.ai
Log Operations And Genai Enterprises, Inc.